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Innovative Health Care Magazine

1I Record everything – names, dates, numbers and a summary of encounters including emails and phone calls. Request copies of medical records and lab results; denials of treatment or denials of payment for medical bills. 2I Become familiar with the specific diagnosis and treatment of the injury, as well as the recovery. Lean on your clinicians for education and advice. Get a neuropsychologist to perform a neuropsych evaluation. This should include a treatment suggestion. Treat these evaluations as progress reports and have them done every two years. 3I Financial Struggle – Prepare for possible denial of payment for medical bills. Ask for exceptions to whatever policy is preventing the proper care. Denials equal appeals!  Use the insurance appeal process. File complaints with the State Insurance Commission. Be aware of resources such as the State Protection and Advocacy office, State Head Injury administrator (Grants and Waivers), Lawyers, Michigan Brain Injury Association. Write or visit your State 4I Representative, Senator and Governors office for assistance. Emotional Struggles – most likely the injured person, as well as the caretaker will need emotional support. There are respite programs, day programs, that offer short-term relief for caregivers to reenergize. There are home healthcare providers that can assist with temporary or permanent long-term care in the home. There are peer support groups for both the survivor, as well as the family members. 5I Consider guardianships. Various types of Rehabilitation – Physical Therapists will often focus on strength, balance, coordination activities. Occupational Therapists focus on assisting a person to gain independence of functional day-to-day activities. Speech Therapists will assist with concentration, memory, sequential though processes, swallowing, and speech. Recreational Therapists will focus on community re-entry and acclimation to daily social skills. Nutritionists will focus on proper diet for weight control and impulsive behaviors related to food. Psychologist/Behavior Specialists focus on areas such as social behavior, cognitive behavior, depression and anxiety, anger, etc. Vocational Rehabilitation helps individuals regain or learn new skills that can allow them to go back to working. Things might seem overwhelming when an injury initially happens, but the better you educate yourself on the specific injury, resources, rights and supportive services in your community, the sooner you can take control of the situation. Sophia Bong, President and CEO of Strength Training and Recovery (S.T.A.R), is a Proctor for the Michigan Brain Injury Association. S.T.A.R. specializes in rehab for people with TBI, SCI, amputation, and dual diagnosis. Sophia@StarRehab.com your health our priority FLUSHING PHARMACY While national, corporate pharmacies are consolidating in Flushing, your hometown pharmacy – Flushing Pharmacy – remains committed to providing our community with comprehensive products and services. Receive $5 OFF ANY PURCHASE OF $10 OR MORE ON OVER THE COUNTER PRODUCTS *Limit 1 per customer per lifetime • Open 7 Days • We Deliver • Unbeatable Prices • Prescriptions While You Wait • Accept All Insurance Plans LOCALLY OWNED & OPERATED FLUSHING P H A R M A C Y 6390 W. PIERSON ROAD • FLUSHING MI 810.487.9361 CALL TODAY! F L U S H I N G P H A R M A C Y. N E T


Innovative Health Care Magazine
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