Influential women in re/insurance: re/insurers and brokers
OF OF 2017
Shula Antoinette Riza
Company: Sompo Canopius
Job title: Senior claims adjuster, specialty
2016: Senior claims adjuster, specialty, Sompo Canopius
2014: Head of internal audit, Vibe Syndicate Management
(formerly RITC SM)
2009: Claims counsel & head of internal & external claims &
reinsurance audit, RITC Syndicate Management
2004: Deputy claims director, The Underwriter Insurance Co.
2001: Legal and claims director, accident & reinsurance
division, Markel International
1997: Claims manager, ME Warrington & others Syndicate
1987: Claims manager, ME Warrington & others
1984: Legal consultant, Munich Reinsurance Company
1983: Barrister, Chambers of Martin Collins QC, Temple
the general manager offered me the role on the basis that I
fitted the bill and criteria.
I was so flattered and surprised by this offer that I accepted
on the spot.
What has been the highlight of your career so far?
I have been very fortunate in my career, working with
and learning from some amazing people, such as Malcolm
Warrington, Clive Couzens and Liz Hanlon to name a few,
and recently working with the claims team led by Fiona
Sperry at Sompo Canopius. I have been involved in two
Lloyd’s syndicate startups and have held a number of diverse
and challenging roles working with great teams during my
career in the market.
What has been the biggest challenge you have encountered?
Solvency II and the regulatory regime have made a significant
impact on the market and its operations. In order to retain
its competitive edge, the market has had to apply innovative,
strategic and operational thinking to complex and challenging
commercial situations while focusing on reconciling
operational reality with the challenges posed by legal
constraints and increasingly demanding regulation. As head
of internal audit, I experienced first-hand the new challenges
faced by organisations and the increasing importance of risk,
compliance and internal audit in business models.
Shula Antoinette Riza is a qualified barrister and Chartered
Insurer with over 20 years of expertise in claims, in-house
legal, audit and internal audit management, gained in the
international and London insurance markets.
She started her career as a practising barrister in a set of
commercial chambers in the Middle Temple and joined
Munich Re London as legal consultant shortly thereafter. She
was involved in two lead syndicate startups at Lloyd’s, holding
the position of claims manager. Following the acquisition of
Terra Nova and Octavian Managing Agency by Markel she
held the position of legal and claims director until 2004.
Riza has held a number of diverse roles since then including
head of internal audit for Vibe, following a major change of
direction for the company from legacy to incorporating a live
underwriting syndicate, which required the setting up a new
internal audit department.
Why did you choose to work in this industry?
Sue Johnson, who was called to the Bar the same year as
I was, was working for Munich Re. She was looking for a
replacement following her decision to leave and head the
London office for Morrison Mahoney & Miller, a US law
firm. I visited her in her office after court one afternoon and
“The market has had to apply
innovative, strategic and operational
thinking to complex and challenging
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