Influential women in re/insurance: re/insurers and brokers
OF OF 2017
Company: Willis Towers Watson
Job title: Chief of staff, global corporate risk & broking
2017: Chief of staff, global corporate risk & broking,
Willis Towers Watson
2013: Director of strategy, global construction, Willis
2011: Operations manager, Willis
2009: Director of sales operations, Willis
in Chicago. I came from a liberal arts background, and I liked
the idea of the business side of the museum and gallery space.
What has been the highlight of your career so far?
There have been several highlights but I have really enjoyed
the organic mentorship aspect of my career, especially assisting
younger women in insurance. In most cases they have probably
taught me more than I taught them.
What has been the biggest challenge you have encountered?
When I was asked to lead a team of over 40 people across the
US, all of whom had much more experience and technical
knowledge than I had at the time. I hadn’t really managed a
team before and getting up to speed and earning the respect of
the group was certainly a daunting task.
If you had chosen a different profession/career path, what
would it have been?
I was interning as a paralegal when I was offered the job
with Willis, so I would probably have gone into law or done
something in the arts, either in a writing capacity or in academia.
Kathryn Harb started her career with Willis in 2003 working in
the Chicago, IL branch of the Willis Global fine art, jewellery
and specie division. Since then, Harb has worked in various
departments in the organisation including multiple corporate
strategy and operation roles. In her role as digital knowledge
manager, North America, she was transferred to the Willis New
York office, where she held subsequent roles including director
of business development, and director of sales operations for Vic
Krauze, former CEO of Willis North America.
For several years, she specialised in the construction industry.
Her first role was in 2011 when she assumed leadership of the
North American construction project insurance team. This
entailed defining the business strategy and reworking of the
operating model for a team of over 40 associates across the US.
In the fall of 2013 Harb was assigned in London to work with
an external consulting agency to develop the Willis Global
Industry model. Following the completion and rollout, she
was appointed director of strategy for the global construction
industry working directly under William Creedon, head
of Willis Global Construction. In this role, she spent several
months working in Spain with the Madrid based Spanish Global
Construction team, targeting multinational infrastructure firms
In 2016, Harb was asked to partner with Accenture and led
an opportunity analysis to examine the broking organisation,
processes and structure within global corporate risk & broking.
At the successful conclusion of the project, she has served as
chief of staff to Todd Jones, head of corporate risk & broking
for Willis Towers Watson.
Why did you choose to work in this industry?
I first joined Willis in the fine art, jewellery & specie department
“Getting up to speed and earning the
respect of the group was certainly a
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