Influential women in re/insurance: re/insurers and brokers
OF OF 2017
Company: RGA Reinsurance Company
Job title: Senior vice president and chief operations
officer, RGA US Mortality Markets
2009: Chief operations officer, RGA US Mortality
2007: Vice president, operations, RGA US Mortality
2006: Vice president, operations services, RGA US
2004: Executive director, change management & training,
RGA US Mortality Markets
2002: Director, operations, process development &
training, RGA US Mortality Markets
1999: Joined RGA
a position. Although moving from military service to the
insurance industry may not be a typical path, I fell in love with
the work, the outstanding people, and the company. I’ve now
spent more than 25 years with General American and RGA.
What has been the highlight of your career so far?
The highlight of my professional career was when RGA’s
leadership asked me to become chief operations officer
for the company’s US mortality division. This was the
culmination of seeking out roles and creating opportunities,
and effectiveness at optimising operational efficiency. I was
honoured to receive this vote of confidence from leadership.
What has been the biggest challenge you have encountered?
During my time in the military, I was one of the few women
in my battalion and was charged with leading soldiers into
combat. Having the fortitude to lead this group was certainly
a challenge, but it helped to develop my confidence and skills
as a leader. In many ways my time in the military was unique,
but the leadership skills I developed and the challenges I
faced helped to prepare me for the rest of my career.
If you had chosen a different profession/career path, what
would it have been?
I would own a business related to athletic training or physical
fitness. I’ve always been athletic and played sports, and
remaining active is one of my passions. I would love to share
that passion with others while also fulfilling my interest in
owning a business.
Paula Boswell-Beier’s professional career began in the military,
where she was responsible for leading a tactical military
intelligence squad on active duty assignments in Germany
and during operation Desert Storm. After her military
service, Boswell-Beier began working at General American
Life Insurance processing medical and dental claims.
In more than 25 years in the industry, Boswell-Beier has
held positions in the insurance, annuities and reinsurance
fields. She joined RGA in 1999, and has held increasingly
responsible senior management positions. She has managed
improvements to systems and processes, and helped to build
the infrastructure to support RGA’s back office. While her
roles have been primarily centred on operations, they have
evolved to include change management and broad-based
operations leadership and strategy. Because of her experience
in managing operations throughout the organisation, Boswell-
Beier was promoted to the chief operations officer for RGA’s
US mortality business in 2009.
Why did you choose to work in this industry?
It was a very practical matter of location and through a
personal connection. When I returned from serving in the
military, my home was very close geographically to General
American and a friend who was working there told me about
“I was honoured to receive this vote of
confidence from leadership.”
28 | INTELLIGENT INSURER | 2017 www.intelligentinsurer.com