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Kids Connection Care and Education

2. A parent/guardian(s) failure to comply with the policies and procedures outlined in the Parent Handbook, as well as a parent/guardian’s failure to comply with program regulations and limits in the parent handbook. a) Parents who fail to make payment: Procedure 1st incident: The Executive Director will notify the family in writing. If fees are not received within one week of the notice, the family will be notified in writing of termination of services. b) Parents whose fees are consistently returned NSF (non-sufficient funds). Procedure 1st incident: The Area Supervisor will notify the parent to replace fees along with a $25 NSF service charge. 2nd incident: The Executive Director will notify the parent in writing to replace fees along with a $25 service charge. A written warning will be given to the parent. 3rd incident: The Executive Director will notify the parent to replace the fees along with a $25 service charge, and a letter will be issued informing the family of withdrawal of services. 3. If any parent/guardian becomes verbally/physically abusive to Management, Staff, Board Members, Students, Volunteers, and children of the centre. Procedure for Physical Abuse: The Executive Director will consult with the Chairperson of the Board of Directors. The family will be notified in writing of automatic termination of services. Procedure for Verbal Abuse: 1st incident: The staff documents the incident and the parent is provided with a written warning that must be signed by the parent, staff and Area Supervisor. The Area Supervisor will notify the Executive Director. 2nd incident: The Executive Director will consult with the Chairperson of the Board of Directors. The family will be notified in writing of termination of services.


Kids Connection Care and Education
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