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General Conditions Group Tours

General Conditions In accordance with these General Conditions of Travel (CGT), the person or firm (hereinafter called the client) entrusts HAMAN SCANDINAVIA AS (hereinafter called HAMAN) to consult, organize and arrange a group tour for participants named by the client. By submitting a booking order to HAMAN, you agree to the following General Conditions of Travel – unless stated otherwise in the offer. 1. BOOKING 1.1. In order to ensure a good co-operation, early bookings are recommended (if possible, not less than two months before the start of the tour). 1.2. The implementation of a booking will start immediately on receipt of a written booking order. 1.3. The group tour has to be paid as indicated on the due date of the invoice / bill. Vouchers and travel documents will only be released upon receipt of full payment for the tour. Payment by credit card can only be accepted if agreed in advance, and a supplementary charge will apply when payment is made by credit card. 1.4. In order to guarantee the requested room/ accommodation, HAMAN requires a rooming list 30 days and a booking status 10 weeks prior to departure. 1.5. If the supplier requires a deposit, HAMAN reserves the right to request the same amount from the client in order to ensure the services of the supplier. 1.6. For offers which require extensive research, HAMAN reserves the right to charge a quotation service fee. This will be refunded upon booking to the invoice amount. 1.7. For bookings including “technical visits / study visits” a fee of EUR 50-100 per visit will be charged. 2. TOUR PRICING 2.1. The price of the group tour is valid for groups of more than 15 persons, or as stated in the offer, and it is calculated on the basis of the contract prices submitted by HAMAN’s suppliers. If the group consists of less than 15 persons, HAMAN reserves the right to charge for additional costs. 2.2. HAMAN reserves the right to adjust the prices for reasons that HAMAN cannot be held responsible for, such as new or increased charges or taxes, general price alterations, fuel increases, and increases arising from currency/ exchange rate fluctuations. The tour prices will be adjusted if the exchange rate increases with more than 5% during the period between the initial booking and the tour departure. 2.3. Children up to 11 years of age are accommodated in an extra bed in (adult’s room) and given a discount of 30% of the basic price (maximum 2, given premises can accommodate). Children cannot be included in the tiered rates (the valid rate is based on adults only) and the child discount cannot be combined with other discounts. All supplements, however, will be charged to the full amount. 3. INSURANCE 3.1. Travel and cancellation insurances are highly recommended. The client is responsible for informing travellers of the importance of adequate travel insurances. 4. FREE OF CHARGE (FOC) 4.1. If the client books a tour for at least 30 paying participants, two more persons may travel FOC on the same basic tour arrangement (from 15 paying participants the 16th is FOC, from 31 paying participants the 32nd is FOC, and from 47 paying participants the 48th is FOC: 15 + 1, 30 + 2, 45 + 3). From 30 paying participants, driver and guide get a single room at the hotels without any costs and single cabins on the ferries. The third FOC place will be offered as a ½ double room. This FOC policy is valid unless stated otherwise in the offer. For groups with a local driver and guide booked through HAMAN, the first and the second FOC places will be given to the driver and the tour guide. 5. WITHDRAWAL BY THE CLIENT AND ADJUSTED BOOKING 5.1. The client may cancel a tour for a whole group on the following conditions if not stated otherwise. All cancellations must be done in writing. a) If the tour is cancelled at the latest 35 days prior to the start of the tour, no charges will apply. b) If the tour is cancelled at the latest 30 days prior to the start of the tour 5% of the total costs will be charged. c) If the tour is cancelled 29-15 days prior to the start of the tour 75% of the total costs will be charged. d) If cancellations take place less than 14 days before departure, 100% of the total group tour cost will be charged. 5.2. Bookings with a changed travel date made by the client are considered as withdrawals and followed by a new booking. 5.3. Provided that the tour remains booked, the client may cancel single places if not stated otherwise:


General Conditions Group Tours
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