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Domtar 2016 Annual Report

OVERVIEW We are a leading manufacturer of high-quality and innovative absorbent hygiene products, serving customers primarily in North America and Europe. We design and produce adult incontinence products such as protective underwear, briefs, underpads, pads and washcloths, as well as infant diapers and training pants. We are experts in the development of ultrathin disposable absorbent composites. While using our innovations in our own product lines, such as Attends®, Indasec® and Comfees®, our EAM business manufactures and supplies airlaid and ultrathin laminated absorbent cores for some of the world’s largest branded and private label feminine hygiene, adult incontinence, infant diaper, healthcare and packaging companies. PRIORITIES In 2016, we grew sales, further integrated our operations, and delivered cost savings through operational efficiencies. Our consumer-centric focus is leading to greater insights for product innovation, an example of which is the launch of our Attends Discreet® product line. We are further developing our capabilities to better reach end-users where they live, shop and work. The acquisition of HDIS (Home Delivery Incontinent Supplies Co.) expanded our direct-to-consumer business, allowing us to reach even more consumers. We have invested in our manufacturing locations, including new lines, retrofits, and supporting infrastructure to better serve our customers while reducing costs. Priorities in 2017 include capturing sales growth and higher margins by continuing to evolve and differentiate the way we sell our products and expanding our partner-brand strategy. We are working with retailers to build their own brands by contributing product knowledge, manufacturing capabilities and consumer insights. We will also focus on growing our brands in healthcare, particularly in the fast-growing home care segment. PERSONAL CARE SEGMENT ABSORBENT HYGIENE PRODUCTS REVENUE DRIVERS DOMTAR 2016 ANNUAL REPORT 5 ADULT INCONTINENCE, INFANT DIAPERS AND OTHER ABSORBENCY PRODUCTS Indasec Discreet® was named 2017 Product of the Year by Spanish consumers. This reputable seal recognizes excellence in innovation, based on 10,000 consumer surveys and 100 user tests.


Domtar 2016 Annual Report
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